Reviews / Testimonials

Read what our customers have to say about us. Or if you are an existing customer - we would love to hear from you. Leave a review about your experience at Willows Veterinary Hospital.

  • kirky


    10 months ago

    Thank you so so much for looking after Dinky for us and carrying out our wishes to send him to heaven. Andy and the lovely nurse was so attentive to our and Dinkyโ€™s needs. 100 percent Thankful x

  • Jan Clark


    4 months ago

    What a fab vet practice - long opening hours and such great staff.
    Sasha and Simba love you too.
    Thanks so much for taking Sasha to look round several times to calm her down.
    Fab practice.

  • Revanik Caurus


    4 months ago

    Sadly I had to take my eldest cat, Pixel, to the vets because she was dying. As sad a situation as that was/is, the empathy, sympathy, caring on the day was incredible and gratefully received. I was never rushed, all queries were met with clear answers. They were just so good. The following week I took my 2 younger cats, and again, the treatment and experience was wonderful and helped set my mind at ease very quickly. The younger 2 are fine and happy, and as we left the staff were again very good and respectful about Pixel passing the week before. Upon collecting her ashes I also saw that they had left a card too - thank you so much ๐Ÿ™‚ So to sum up, first visit while sad was dealt with as well as I could hope for, and the following visits with the other 2 were just as good and thorough. Thank you guys ๐Ÿ™‚

  • Julia Lee


    5 months ago

    Willows Hartford are an amazing practice. I wouldnโ€™t trust my dogs with anybody else. From the warm friendly greeting at reception to the hands on care from the nurses & vets. Weโ€™re always made to feel special & cared for, especially our dogs!! Highly recommend Willows Hartford to everyone!! Thanks especially to Alan for being an all round great guy, for treating & greeting our beloved pets like his very own ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

  • Kelvin Cheung


    2 weeks ago

    We have our two senior dogs registered at Willows Hartford, all the staffs are kind, helpful and caring.
    For the one stayed in the hospital in his last few days, we were informed of his condition every morning, the treatment plan was always discussed with clear explanation, we were very grateful to have a few hours staying with him at home before farewell him and say goodbye. The staffs were so caring about our emotion, including the other dog, we didn't need to worry about the bill on the farewell day and they would assist to process the insurance issue, this is really a big surprise to us.

    We are very grateful to have chosen this Vet for our two lovely dogs after moving to the UK.

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