Our satisfaction comes from seeing your pets happy and healthy. But sometimes our hard work, dedication and commitment earns us some lovely awards and accreditations.
Awards
Best UK Vets Awards
2022 Best Vets in Cheshire
2022 Top 25 Vets in the UK
2021 Best Vets in Cheshire
2022 Top 25 Vets in the UK
Pet Plan Awards
The Pet Plan Awards are the equivalent of the Oscars in the veterinary industry and here at Willows Veterinary Hospital, we are proud to receive nominations on a regular basis.
Nominated for Practice of the Year 2015, 2016 & 2017
Lorna Patelaros is nominated for Vet of the Year 2023
Lucy Graham is nominated for Vet of the Year 2023
Alan Redpath is nominated for Vet of the Year 2023
Nominated for Practice of the Year 2023
Accreditations
Cat Friendly Clinic
We understand that taking a cat to the vets can be a stressful time for all involved. Due to their nature, cats become extremely uneasy when not in their ‘own’ territory. In order to address this issue at Willows Veterinary Hospital, we have teamed up with the International Society of Feline Medicine to ensure that our practice is ‘Cat Friendly’.
We have been awarded a Gold Grade Cat Friendly Clinic status. So what can you expect from our cat friendly clinic?
Separated cat-only waiting area to prevent visual contact between cats and dogs
Cat handling techniques to promote trust and well being
Mandatory training to keep staff up to date with feline clinical developments
Dedicated cat only hospitalisation wards
Advice and guidance to owners on how to reduce stress levels when visiting the vet
Practice Standards Scheme
The Royal College of Veterinary Surgeons developed a voluntary scheme to ensure you, the owner, have the peace of mind that your pets are receiving the best possible veterinary care. This is known as the Practice Standards Scheme. Here at the Willows Veterinary Hospital we are proud to be accredited as a PSS practice. Not only are we accredited, we are an RCVS Accredited Tier 3 Veterinary Hospital – the very highest standard achievable.
Through setting standards and carrying out regular assessments, the Scheme aims to promote excellent veterinary care as standard. Be assured we won’t rest on our laurels just because we have this accreditation – we constantly strive to improve our service and facilities.
